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ARTICLE · 17 DECEMBER 2019

"Student": Whether A Consumer Under Consumer Protection Act, 1986

S.S. Rana & Co.
S.S. Rana & Co.
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The Indian education sector is a prominent and burgeoning industry. This sector has witnessed tremendous growth in the past decade with the proliferation of innumerable institutions across the nation.

IndiaConsumer Protection
Rupin Chopra
Rupin Chopra
Priyanka Batra
Priyanka Batra
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The Indian education sector is a prominent and burgeoning industry. This sector has witnessed tremendous growth in the past decade with the proliferation of innumerable institutions across the nation. However, the mushrooming of these institutes has resulted in dilution of education quality due to independent management of these institutions. In such a situation, it is often the students who suffer the most as a student spends resources and time in the educational institution with the expectation that it will eventually help him/her in shaping their career.

Who is a consumer?

The term "consumer" has been defined in Section 2 (1) (d) of the Consumer Protection Act, 1986 as: "any person who buys any goods for consideration or hires/avails any services for consideration".

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