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ARTICLE · 23 JULY 2025

Overpricing Beyond MRP Violates Consumer Law: Thrissur Forum Orders Refund And Compensation

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In a powerful reminder of the binding force of the Legal Metrology Act and the importance of consumer rights, the Consumer Disputes Redressal Commission, Thrissur, has ruled that charging even a rupee...

IndiaConsumer Protection
Gaurav Kawedia
Gaurav Kawedia

In a powerful reminder of the binding force of the Legal Metrology Act and the importance of consumer rights, the Consumer Disputes Redressal Commission, Thrissur, has ruled that charging even a rupee more than the Maximum Retail Price (MRP) on a pre-packaged commodity is unlawful, and an outright unfair trade practice. This decision underscores how robust the protections are under the Consumer Protection Act, reinforcing the sanctity of the MRP printed on every package. (Lenish V.R. v. Managing Director, Kerala State Beverages Corporation Limited, CC 241/2018, decided on 27 June 2025)

Factual Background

In this case, the complainant, Lenish V.R., bought a bottle of 'Macdowell VSOP Brandy' from a Kerala State Beverages Corporation (KSBC) outlet on 10 January 2018. Although the bottle clearly displayed an MRP of Rs. 740, the shop charged him Rs. 800, Rs. 60 extra, as reflected in Invoice No. 01109. Refusing to let this slide, Lenish filed a complaint under Section

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