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ARTICLE · 26 OCTOBER 2020

Ed-Tech Companies And The Consumer Protection Act

King, Stubb & Kasiva
King, Stubb & Kasiva
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King, Stubb & Kasiva

King, Stubb & Kasiva

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In the present time when the whole country is getting back to normal after the wrath of the Coronavirus, educational institutions are still not operational and it seems that they might have to wait for another...

IndiaConsumer Protection

In the present time when the whole country is getting back to normal after the wrath of the Coronavirus, educational institutions are still not operational and it seems that they might have to wait for another few months to fully start their operation. While the lockdown across nations proved to a curse to various companies, Ed-tech companies got a blessing in disguise.Their business boomed in the present time, as students gradually shifted to online classes and tuitions to continue with their preparation for various competitive exams in view of the shut down of educational institutions. The rapid growth of the Ed-tech companies paves way for many challenges and problems which need to be analysed prior to any untoward instance happening in the future. Prior to the Consumer protection Act, 2019 ("Act"), E-commerce entities did not come under the purview of the Consumer Protection Laws, hence in the current technological era, it was decided by the Legislator to bring

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