Class Action Complaints Under The Consumer Protection Law In India

Class action claims are a unique and vital part of the civil dispute resolution ecosystem. A class action proceeding is initiated when a group of litigants bring a suit or other proceedings before a court/tribunal/forums on behalf of a larger group of persons.¹

Class action cases contemplate commonality of facts and reliefs sought in the proceedings where all the members of the class have a common grievance and some of the persons in the said group initiate proceedings before courts in their representative capacity for other members of the class. Class action proceedings provide the courts/forums with an opportunity to adjudicate claims of similarly placed persons; a class action proceeding is advantageous as prevents initiation and adjudication of multiple proceedings in courts but also allows the adjudicating court to asses and award claims for all members of the class which in turn aids in reducing litigation, avoiding multiplicity and expediting the whole process.