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ARTICLE · 05 MARCH 2018

Major Changes To Door-To-Door Home Services Contracts Effective March, 2018

Torkin Manes LLP
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Major amendments to the Consumer Protection Act, 2002, S.O. 2002, c.30, Sched. A., Ontario Regulation 8/18, "Requirements for Direct Agreements Subject to Section 43.1 [of the Consumer Protection Act]" and O. Reg 17/05, took effect on March 1, 2018.

CanadaConsumer Protection
Marco P. Falco
Marco P. Falco
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Major amendments to the Consumer Protection Act, 2002, S.O. 2002, c.30, Sched. A., Ontario Regulation 8/18, "Requirements for Direct Agreements Subject to Section 43.1 [of the Consumer Protection Act]" and O. Reg 17/05 (collectively, the "Act"), took effect on March 1, 2018.

The amendments to the Act form part of the Ontario government's efforts to regulate improvident door-to-door service contracts and enhance consumer protection measures as part of Bill 59, Putting Consumers First Act. The changes will have an impact on how home services agreements are entered into and enforced with respect to furnace, HVAC, water and duct-cleaning services.

Some of the more important changes for businesses operating in Ontario are as follows:

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