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ARTICLE · 03 JUNE 2025

Walkies! When are dog walking services "treatment & care"?

Recent decision shows that 'care of domestic pets' falls within "attendant care services".

AustraliaLitigation, Mediation & Arbitration

In Brief

  • Dog walking services constitutes an "attendant care services" within the meaning of section 1.4 of the Motor Accident Injuries Act 2017 (MAIA) because dog walking is a domestic service of an everyday nature.

Facts

The Personal Injury Commission (PIC) published its decision in Forrest v QBE Insurance (Australia) Limited [2025] NSWPIC 206 on 30May 2025.

The Claimant sustained injuries to his cervical spine, left shoulder, left arm, left hand and developed Post-Traumatic Stress Disorder as result of a motor accident on 25 February 2020.

The Claimant requested the Insurer fund dog walking services.

Initially, the Insurer funded some dog walking services on a without prejudice basis.

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