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ARTICLE · 05 SEPTEMBER 2016

Injured while travelling? Know your legal rights

Travellers who book accommodation online and are injured overseas may have a right to compensation from various sources.

AustraliaLitigation, Mediation & Arbitration

Any right to compensation will depend on a number of factors

Travellers who book travel accommodation online and are injured overseas may be able to make a claim against a website under the Australian Consumer Law, or may be entitled to compensation through the laws of torts or contract.

When the dream holiday turns into a nightmare

We often hear of Australian holidaymakers being at a loss when their holiday accommodation doesn't match the glowing description they read before they made the booking. But what if your accommodation is actually dangerous? What if you are injured by dodgy electrical wiring, or slip on a wet floor under a leaking air conditioner?

You might end up in a foreign hospital, or being medically evacuated back to Australia. Do you have a legal right to compensation if you used a website to book and pay for your dream holiday and it turns out to be a nightmare?

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