Any right to compensation will depend on a number of
factors
Travellers who book travel accommodation online and are injured
overseas may be able to make a claim against a website under the
Australian Consumer Law, or may be entitled to compensation through
the laws of torts or contract.
When the dream holiday turns into a nightmare
We often hear of Australian holidaymakers being at a loss when
their holiday accommodation doesn't match the glowing
description they read before they made the booking. But what if
your accommodation is actually dangerous? What if you are injured
by dodgy electrical wiring, or slip on a wet floor under a leaking
air conditioner?
You might end up in a foreign hospital, or being medically
evacuated back to Australia. Do you have a legal right to
compensation if you used a website to book and pay for your dream
holiday and it turns out to be a nightmare?