Log in or register
Share on LinkedInShare on LinkedIn

ARTICLE · 28 JULY 2011

Australian Consumer Law (ACL) for franchisors

Hall & Wilcox
Hall & Wilcox
Contributor
Hall & Wilcox

Hall & Wilcox

Hall & Wilcox is a leading independent Australian law firm. We are a national firm with eight...

View firm profile
Explore more from Hall & Wilcox

Consumer protection and unfair business practices have been consolidated into the ACL (schedule to the Competition and Consumer Act 2010.

AustraliaConsumer Protection
Kristie Piniuta
Kristie Piniuta

Consumer protection and unfair business practices have been consolidated into ACL (schedule to the Competition and Consumer Act 2010 (CCA)). The CCA is a national law.

ACL is now in operation and all businesses must understand their changed and new obligations to consumers and other businesses.

Unfair business practices

The unfair business practices regime applies to 'consumer contracts' – standard form contracts for the supply of goods, services or sale or grant of an interest in land to an individual (whose acquisition of the goods, services or interest is wholly or predominantly for personal, domestic or household use or consumption). Any 'unfair' term will be declared void.

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

Register for freeORLog in

Related Articles

Legal Intelligence Newsletters: sign up for the latest legal and regulatory news on your chosen topics

Read more about

Related Comparative Guides

See more popular content from

Article

When “Down Down” Wasn’t Really Down - Federal Court Rules Against Coles

In its judgement delivered on 14 May 2026, the Federal Court has found that Coles engaged in misleading conduct in relation to its long-running “Down Down” promotion, accepting the ACCC’s case that many advertised discounts were not genuine. The Court held that 13 of the 14 sample “Down Down” tickets examined in the hearing conveyed false or misleading price discount representations because the stated “was” price had not applied for a reasonable period before the promotion.
AustraliaConsumer Protection
Bartier Perry Solicitors
Bartier Perry Solicitors
Article

The Scope Of A School’s Duty Of Care Revisited

An 11-year-old student suffered a back injury during a long jump trial at a school athletics carnival, leading to a significant Court of Appeal decision that clarifies schools' duty of care obligations. The case examines whether basic safety measures like adequate sand depth and regular pit maintenance constitute reasonable precautions that schools must take to protect students during sporting activities.
AustraliaConsumer Protection
Carroll & O'Dea
Carroll & O'Dea
Article

When Is A Loss Not A Loss? Federal Court Examines Insurance Policy Exclusions

The Federal Court of Australia has determined that ANZ was not entitled to insurance coverage for nearly $117 million in class action settlements and defense costs, examining whether these settlements qualified as insured Loss under excess insurance policies. This landmark decision provides critical guidance on policy interpretation, particularly regarding when repayments of premiums, commissions and charges may fall outside insurance coverage, and how exclusions for excessive or improper charges should be
AustraliaInsurance
Hall & Wilcox
Hall & Wilcox