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ARTICLE · 21 OCTOBER 2020

Spamming and the Spam Act

A reminder that there is a Spam Act which sets out rules relating to spam messages as explained here.

AustraliaConsumer Protection

Many of us, have from time to time, received unsolicited emails or other messages from unknown sources, or businesses keen to advertise an event or product through content marketing. This would seem to have become even more rife during the COVID-19 period, as businesses have sought to expand their offerings and clientele in challenging circumstances.

It is important to note however that in Australia, legislation known as the Spam Act 2003 (Cth) ("the Act") sets out rules relating to spam messages, including information relevant to senders as well as receivers of such messages.

The Act provides that, subject to certain exceptions, an unsolicited commercial electronic message ("CEM") (which is broadly defined and can include emails and SMS messages), must not be sent without the consent of the relevant electronic account holder of the email address, instant messaging service, telephone number or other account holder (section 16 of the Act).1

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