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ARTICLE · 29 AUGUST 2025

Salesforce Users: Organizations Using The Salesloft Drift AI Chat Agent With Salesforce Must Check Their Presence For Compromise

Lowenstein Sandler LLP
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Lowenstein Sandler LLP

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Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants.

United StatesTechnology
Amy Mushahwar
Amy Mushahwar
Kathleen A. McGee
Kathleen A. McGee
Cairon S. Overton
Cairon S. Overton
Tricia Y. Wagner
Tricia Y. Wagner

Salesloft issued a security notification on August 26 regarding its Drift application. It appears to be a broad opportunistic attack on Salesloft/Drift instances integrated with Salesforce tenants. Salesloft issued updates late last week.

What is Salesloft Drift?

Salesloft Drift is a cloud-based sales engagement platform using artificial intelligence with dozens of AI agents to do things such as account research, person research, buyer identification and the like. Drift enables sales teams to automate workflows and integrate with Salesforce instances. Typically, the platform has website visitor and customer contact information, and perhaps more information, to drive website engagement with agentic AI insights.

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