FDIC Chair Jelena McWilliams urged regulators and industry innovators to
work together to "increase the velocity of
transformation" to ensure that "banks are safe and sound
and consumers sufficiently protected."
In remarks delivered at the FinTech and the New Financial
Landscape Conference, Ms. McWilliams underscored that innovation is
expanding bank access to more customers, and that new technology
has enhanced "customer experience, [lowered] transaction
costs, and increase[d] credit availability." However, she
cautioned, millions of U.S. households do not experience these
technological benefits because they are "unbanked" or
"underbanked." According to Ms. McWilliams, "It will
be up to institutions to leverage technology and develop products
to reach these consumers."