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ARTICLE · 10 MAY 2011

Transparency When It Comes To Online Security Breaches

The hacking of commercial websites can have real world consequences. Case in point: http://www.lush.co.uk

United StatesMedia, Telecoms, IT, Entertainment

Reprinted with permission from FindLaw.com

The hacking of commercial websites can have real world consequences. Case in point: http://www.lush.co.uk

The United Kingdom website for Lush, a cosmetics retailer, voluntarily was shut down after having been hacked recently. According to an announcement posted on the website, ongoing monitoring demonstrated that the site continues to be targeted for further hacking entry attempts.

Thus, in order not to put its customers "at risk," the website will remain closed. Meanwhile, Lush plans to set up an independent website soon that will be able to take orders for Lush products and will accepts payments via PayPal.

Notwithstanding the hacking and subsequent site shut down, Lush has emphasized that orders can be placed in its stores and over the telephone. That is well and good, but of course, Lush would prefer not to have lost the revenue stream from its UK website. Plainly, hacking causes business interruption and decreased

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