Hotel Data Security: Challenges To Address In 2022

As hotels find new ways to use technology to attract guests and enhance their properties, they need to remain aware of the security challenges these technologies present.

Bob Braun, senior member of JMBM's Global Hospitality Group® and Co-Chair of the Firm's Cybersecurity & Privacy Group, explains three basic issues for 2022 that all hotel owners need to be aware of to ensure their business and guest information remains secure.

Like virtually all industries, the hotel industry continues to be challenged by cybersecurity concerns. As we approach 2022, hotel owners and operators need to address some basic issues that impact the security of their systems and their guests.

• Wi-Fi. Providing wireless internet to guests has become a "must-do" for hotels - it's not too much of an overstatement to say that a potential guest won't stay at a hotel that doesn't provide free Wi-Fi. But hotel Wi-Fi systems, particularly those in public areas, have long been a soft