The U.S. Embassy in India announced on September 5 that it is
implementing a new visa processing system at all U.S. consular
posts in India. The changes will impact fee payment and appointment
scheduling.
Changes to Appointment Scheduling
Effective September 26, 2012, individuals who need to make
consular visa appointments will be able to do so through a new
website here. Applicants will
also be able to schedule appointments through a call center. Call
center agents will answer questions in Hindi, English, Punjabi,
Gujarati, Tamil, and Telugu. Call centers will be open from 8:00
a.m. to 8:00 p.m. IST on Monday through Friday and from 9:00 a.m.
to 6:00 p.m. IST on Sunday. The telephone numbers are (91 120) 660
2222 or (91 22) 6720 9400 in India or 1.310.616.5424 in the United
States. Applicants can email requests for appointments in English
or Hindi to mailto:[email protected], or they can chat
with information agents directly on the new website during
