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ARTICLE · 13 APRIL 2023

State AGs And Consumer Protection: What We Learned From … Ohio

Kelley Drye & Warren LLP
Kelley Drye & Warren LLP
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Kelley Drye & Warren LLP

Kelley Drye & Warren LLP

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Our State AG webinar series continues, this time with Ohio Attorney General Dave Yost and Chief of the Consumer Protection Section Melissa Wright.

United StatesConsumer Protection
Paul Singer
Paul Singer
Abigail Stempson
Abigail Stempson
Beth Bolen Chun
Beth Bolen Chun
Darby B. Hobbs
Darby B. Hobbs

Our State AG webinar series continues, this time with Ohio Attorney General Dave Yost and Chief of the Consumer Protection Section Melissa Wright. During our webinar, the Ohio AG's office highlighted its consumer protection work as it relates to veterans and its Robocall Enforcement Unit. In case you missed it, here is a recording of the webinar. We have also recapped what we learned below.

General Office Information

The Consumer Protection Section within the Office of the Attorney General is broken up into divisions such as Economic Crimes, a Charities, Antitrust, and Elder Justice. They work to enforce laws that prohibit unfair and deceptive practices including false advertising, shoddy workmanship, and failure to perform services or to deliver goods. The Consumer Protection Section often relies on its consumer complaints and voluntary dispute resolution process, involving non-attorney staff, with the primary goal being resolution. However, if violations from

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