Salesforce Drift Compromise Highlights Cyber Risks To Supply Chains

CRM giant Salesforce, and sales engagement platform Salesloft, recently announced that they are responding to a cyber security incident.

The security advisories issued by the company indicate that this may have resulted in unauthorised access to some customer organisations' data.

Customer relationship management and other cloud-based service models are attractive targets for threat actors. This incident is a timely reminder that any compromise may not just be a problem for the vendor; it has the potential to impact customers and users of any platform affected, bearing in mind platforms often work in conjunction with each other. While there are few details regarding the incident so far, it appears the incident originated in the Salesforce Drift application, a conversation-driven marketing platform. Drift can integrate with over 50 different platforms, meaning that the impact of this incident could be significant.