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ARTICLE · 14 MARCH 2013

What To Do When A Crisis Hits: Top 5 Tips

It is often said that the key issue to successful crisis management is recognising that you are in a crisis in the first place.

United KingdomStrategy

It is often said that the key issue to successful crisis management is recognising that you are in a crisis in the first place. Recent new stories on allegations, very strongly denied, against Lord Rennard have also become about how the Lib Dems handled the issue in the first place. A whole series of questions which may have huge political and reputational implications for the party are now being asked. Were the allegations considered properly? How were they first considered? Who knew what? Who took the decisions?

The handling of potential crises also shows that the often knee-jerk reaction to try and keep them as quiet as possible may not be the right option. It could be better to deal with them more clearly and from the outset rather than waiting for problems to emerge at a later date. Under these circumstances, not only does the organisation need to deal with the allegations but also give immediate consideration to how they deal with them in the first place.

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