Deloitte has published the first edition of its
Digital Disruption Index, which has been designed to help
remove the hype around technology investment and to help senior
executives uncover digital skills gaps. With cross-industry
insights across key topics such as digital strategy, talent,
Internet of Things and Artificial Intelligence, the findings show a
clear gap between the expected impact of digital and the reality of
how digital is being delivered, and are as relevant to the public
sector as they are to other sectors.
No one doubts the importance of digital. Within the public
sector it is now pervasive in all forms of organisational
transformation. However, our report highlights that few senior
executives believe they have sufficient plans in place to exploit
digital technologies and ways of working. According to our
survey's findings, digital strategies are not coherent,
investment levels are modest and the relevant skills are in short
supply. Public sector
