Waiting For The AI Claims Hurricane

The use of artificial intelligence by professional services firms is increasing but so will the legal issues and the rise in professional indemnity claims that will inevitably follow

An examination of the root causes of professional liability claims often reveals that the same familiar errors are to blame. For example, a failure to identify the client and a lack of supervision have been in the top 10 causes of solicitors' claims for more than 40 years. However, these issues, and the risk management tools to address them, are being stretched and challenged by the shifting sands of modern business practice and are now being judged against a backdrop of increasingly complex client and internal structures.