General
Approach to supervising platforms: FCA Dear CEO letter
The Financial Conduct Authority (FCA) has published a Dear CEO
letter to firms in its "platforms" portfolio, setting out
the FCA's key concerns and expectations in supervising
platforms. It may also be of interest to other firms that allow
customers or their advisers to access retail investment products
through an online portal.
The FCA emphasises that, following the implementation of the
senior managers and certification regime, it expects the CEO to
ensure there is clear accountability within senior management and
for individuals to have a clear understanding of their roles and
responsibilities and of the issues set out in this letter.