The FCA Definitions
A healthy culture is purposeful and safe. For a culture to be
healthy, leaders at all levels need to foster an environment in
which employees feel comfortable to express their opinions, and
crucially, are listened to when they do. Without safety, without an
inclusive culture, the huge value of diversity will be lost and
diversity becomes unsustainable.
A firm's purpose is its driving force, what it is trying
to achieve - its definition of what constitutes success. It is the
reason why firms exist, and the motivation for people to go to work
for them day in day out.
Driving purposeful cultures
When the Financial Conduct Authority (FCA) released its paper on
“driving purposeful cultures” the world was just
beginning to experience the impact of Covid-19. The big focus at
the time was, the ongoing development of the financial services
sector post the Global Financial Crisis in 2008: how have financial
institutions acted to ensure the industry
