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ARTICLE · 31 JANUARY 2025

Education Law Case Study: Obtaining Transcript From University Within An Hour

IBB Law
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We were instructed by Harrison, an international student with a dispute spanning nearly two years against his university, regarding obtaining his official transcript.

United KingdomConsumer Protection
Victoria Denis
Victoria Denis
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Who did we act for?

We were instructed by Harrison, an international student with a dispute spanning nearly two years against his university, regarding obtaining his official transcript.

What was the case about?

Harrison made 13 separate requests for his official transcript via numerous channels at the university, to no avail. As a result of the university's failure to provide Harrison with his transcript, he was unable to apply for law school in his home country. Having found himself in a peculiar position, Harrison decided to enlist IBB's help.

What did we do?

We wrote a robust letter to the university, setting out its unacceptable conduct and Harrison's long history of unfruitful communication with the university. We raised arguments regarding breaches of Article 15 of the General Data Protection Regulation—as Harrison had also filed a subject access request—as well as the financial losses, distress, and significant inconvenience Harrison had

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