Share on LinkedInShare on LinkedIn

ARTICLE · 05 AUGUST 2025

Updates On Recent Activities And Other Developments In The Nigerian Telecommunications Industry

The Nigerian Communications Commission (NCC) has mandated telecom operators to notify consumers of major service outages, including causes, affected areas, and restoration timelines.

NigeriaMedia, Telecoms, IT, Entertainment
S.P.A. Ajibade & Co.
S.P.A. Ajibade & Co.
Author LinkedIn connections
  1. The Nigerian Communications Commission (NCC) has mandated telecom operators to notify consumers of major service outages, including causes, affected areas, and restoration timelines. Planned outages must be announced at least one week in advance and Operators must offer compensation if outages last over 24 hours. Three major outage types are defined, including those affecting large subscriber bases or critical areas. Outages must be reported via a public portal, (https://www.ncc.gov.ng/) thereby promoting transparency and accountability. The directive applies to Mobile Network Operators (MNOs), Internet Service Providers, and last-mile service providers. See the link to this update at: https://www.ncc.gov.ng/media-centre/press-releases/ncc-mandates-service-providers-inform-consumers-about-major-outages.

We operate a free-to-view policy, asking only that you register in order to read all of our content. Please login or register to view the rest of this article.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

See more popular content from