Energy Focus Report Q2 2025 - Power Sector

A REVIEW AND ANALYSIS OF THE NERC GUIDELINES ON THE REGISTRATION AND ENGAGEMENT OF THIRD-PARTY COLLECTION SERVICE PROVIDERS

Overview of NERC Guidelines on Registration and Engagement of 3rd Party Collection Service Providers

In response to persistent challenges in revenue collection challenges within the Nigerian Electricity Supply Industry (NESI), the Nigerian Electricity Regulatory Commission (NERC), pursuant to its mandate under section 226 of the Electricity Act 2023 issued the Guidelines on the Registration and Engagement of Third-Party Collection Service Providers, which became effective from the 27th May 2025. These guidelines aim to standardize the engagement of agents by electricity distribution companies (DisCos) for the collection of payments from electricity consumers, while promoting efficiency, transparency, and accountability in billing and revenue collection while protecting consumer rights.