INTRODUCTION
The Indian fintech space has been undergoing a radical
transformation. According to the EY Global Fintech Adoption Index,
India has the highest fintech adoption rate of 87%, which is
significantly higher than the global average of 64%. In fact, the
Indian digital payment industry is expected to touch USD 10.07
trillion by 2026.1 With a view to building a 'cash-free'
economy, the policymakers are aiming towards uninterrupted
availability of safe, secure, and affordable e-payment
systems.2
Despite the recent economic slowdown in India with the extended
lock-down, the fintech industry has continued to attract
investments, with Covid-19 having fast-tracked adoption of digital
solutions by consumers, banks, and insurance companies. In the
first six months of 2020, fintech startups have raised USD 1.7
billion compared to USD 726.6 million during the same period in
2019, according to reports.3 The Indian fintech industry is also
witnessing the increased