Alleviating Review And Analysis Challenges Across Mobile And Chat Data

The use of mobile devices, chat applications and collaboration and productivity tools have delivered significant efficiencies and opportunities for businesses. Often referred to in the e-discovery and investigations fields as emerging data sources, these systems and others, such as social media and cloud-based file sharing platforms, have been adopted by millions of users around the globe. Along with that growth, they are becoming more common as sources of evidence in disputes and investigations.

In India, the most common data type that has grown in importance and scale is from mobile devices. Personal devices are widely used for work purposes across enterprises in India, even more so since the shift to remote work at the start of the pandemic. From an investigations perspective, there are many challenges that mobile device data presents in the collection, processing, review and analysis phases. The most common challenges include: