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ARTICLE · 26 MARCH 2010

Is Legal Process Outsourcing Right for Your Company?

Mayer Brown
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Many corporate legal departments and law firms in the United States are experimenting with legal process outsourcing (LPO) as a means of reducing costs and increasing efficiencies while maintaining acceptable quality of service (QoS).

IndiaEmployment and HR
Sonia Baldia
Sonia Baldia
Daniel Masur
Daniel Masur
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Originally published 12 February 2010

Keywords: LPO, quality of service, QoS, US Census Bureau, domestic legal services, LPO agreements

Many corporate legal departments and law firms in the United States are experimenting with legal process outsourcing (LPO) as a means of reducing costs and increasing efficiencies while maintaining acceptable quality of service (QoS). The momentum behind the current popularity of LPO is, in part, a reaction to steadily increasing US legal costs and to the negative economic impact of our faltering global economy.

Global LPO growth potential may directly correlate with the overall size and projected growth of the legal services market in the United States.  According to the US Census Bureau, our domestic legal services industry generated US $236 billion in revenue in 2006 and is expected to grow steadily at a rate of more than six percent per year for the next decade. This sizeable market offers a highly lucrative environment for

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