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ARTICLE · 07 SEPTEMBER 2020

The Consumer Protection Act 2019: Additional Notified Provisions And Their Impact

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The Consumer Protection Act 2019 was passed by Parliament on 6 August 2019 (2019 Act) with the objective of overhauling the earlier regime and replacing the Consumer Protection Act 1986.

IndiaConsumer Protection

The Consumer Protection Act 2019 was passed by Parliament on 6 August 2019 (2019 Act) with the objective of overhauling the earlier regime and replacing the Consumer Protection Act 1986. The 2019 Act did not automatically come into force. The Central Government was authorised to notify the 2019 Act and/or select provisions of it.

On 15 July 2020, the Central Government notified several provisions of the 2019 Act which accordingly came into force from 20 July 2020 [please refer to https://www.mondaq.com/india/dodd-frank-consumer-protection-act/972500/the-consumer-protection-act-2019-key-highlights-of-the-notified-provisions-and-their-impact for our summary of the key changes]. On 23 July 2020, the Central Government has notified further provisions of the 2019 Act, particularly in relation to the Central Consumer Protection Authority (CCPA), which have come into force from 24 July 2020.

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