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ARTICLE · 22 NOVEMBER 2021

Proposed Changes To The Consumer Protection (Ecommerce) Rules, 2020

The Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution, Government of India has, through a notification issued on 21 June 2021, proposed changes to the Consumer Protection (Ecommerce) Rules, 2020.

IndiaConsumer Protection

Introduction

The Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution, Government of India (Ministry) has, through a notification issued on 21 June 2021, proposed changes to the Consumer Protection (Ecommerce) Rules, 2020 (Ecommerce Rules).

The Ministry had published the proposed changes on its website seeking comments from all stakeholders. While the initial time period allowed for submitting comments was 6 July 2021, this period was subsequently extended to 21 July 2021 through another subsequent notification issued on 5 July 2021.

In this legal update, we take a look at the various changes proposed to the Ecommerce Rules and their impact.

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