Introduction
The Department of Consumer Affairs, Ministry of Consumer
Affairs, Food and Public Distribution, Government of India
(Ministry) has, through a notification issued on 21 June 2021,
proposed changes to the Consumer Protection (Ecommerce) Rules, 2020
(Ecommerce Rules).
The Ministry had published the proposed changes on its website
seeking comments from all stakeholders. While the initial time
period allowed for submitting comments was 6 July 2021, this period
was subsequently extended to 21 July 2021 through another
subsequent notification issued on 5 July 2021.
In this legal update, we take a look at the various changes
proposed to the Ecommerce Rules and their impact.