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ARTICLE · 18 FEBRUARY 2021

Non-Compliance Of Mandatory Declaration Provisions By E-Commerce

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The National Secretary General, Confederation of All India Traders (CAIT) has issued a letter dated January 24, 2021 to the Hon'ble Minister for Commerce and Consumer Affairs...

IndiaConsumer Protection
Lucy Rana
Lucy Rana
Priya Adlakha
Priya Adlakha
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The National Secretary General, Confederation of All India Traders (CAIT) has issued a letter dated January 24, 2021 to the Hon'ble Minister for Commerce and Consumer Affairs, alleging non-compliance of mandatory declaration provisions of the Legal Metrology and Consumer Protection Rules by e-commerce giants in India.

The letter, inter alia, alleges that e-commerce portals like Flipkart, and food delivery sites like Zomato and Swiggy, amongst others, are openly infringing the mandatory provisions of the Legal Metrology (Packaged Commodities) Rules, 2011 (LM Rules) and the Consumer Protection (e-Commerce) Rules, 2020 (Consumer Rules). It has further been alleged by CAIT that no action has been taken by the concerned Department(s) against these erring entities, even though the law concerning them has been amended and implemented almost three years ago, i.e. back in January 2018. The letter mainly focuses on Rule 10 of the LM Rules and Rule 4(2) of the Consumer Rules,

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