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ARTICLE · 22 OCTOBER 2024

The Time Is Now: Why Insurers Must Embrace Underwriting Workbenches

The commercial insurance sector has seen significant hardening in recent years. Skyrocketing premiums and shrinking capacity pools are indicative of a market in flux.

GlobalInsurance

The commercial insurance sector has seen significant hardening in recent years. Skyrocketing premiums and shrinking capacity pools are indicative of a market in flux. At the same time, rapidly growing exposures – be it in natcat or (US) casualty lines – are causing widespread concern.

The jury is out on whether the market has yet found a new equilibrium, and if plateauing prices are actually a shift towards a soft market phase, which all too often has caught insurers off guard. Add the rise of new threats, notably macro-level cyber-attacks, which can cause multi-billion-dollar damages, especially where wordings have not been crafted carefully.

The tension is heightened by a slow adoption of underwriting workbenches – both technically and by their full potential – resulting in material opportunities missed. Too many commercial insurers still struggle with an incomplete understanding of risks, leading them to select risk and set rates inaccurately, underestimating

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