One of our China lawyers attended a Continuing Legal Education
Seminar (CLE) last week to pick up needed credits before the bar
fines start setting in. The seminar was on Law Firm Management for
the 21st Century (or something like that) and one of the things
discussed there was how it is our job as lawyers to discern what it
is our clients actually need and then instruct them on that. In
other words, clients oftentimes think they need A when in reality
they need B.
This is all so true. And in deleting old emails this past
weekend, I came across countless examples where this was the case,
but my favorite ones are always those where someone writes us (and
I apologize in advance for making this post so heavy with bad
analogies but I'm in the Midwest United States right now
and that just always seems to get me in an analogy mood) very
calmly and knowingly asking us for a band-aid without realizing
that they have already lost both arms and legs.