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ARTICLE · 07 SEPTEMBER 2017

Settlement Of Uber Privacy/Data Security Complaint – Cybersecurity Guidance

Borden Ladner Gervais LLP
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On August 15, 2017, the FTC announced that Uber agreed to settle an FTC complaint regarding Uber's alleged deceptive representations about its privacy and data security practices.

CanadaTechnology
Bradley Freedman
Bradley Freedman
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On August 15, 2017, the U.S. Federal Trade Commission (FTC) announced that Uber agreed to settle an FTC complaint regarding Uber's alleged deceptive representations about its privacy and data security practices. The complaint and settlement provide useful cybersecurity guidance.

The Complaint

The FTC's complaint alleged that Uber failed to provide reasonable security for consumers' personal information stored in Uber's databases (including data stored in a commercial cloud service), contrary to Uber's privacy policy and public statements about its data security practices.

In particular, the complaint alleged that Uber's data security practices were deficient in the following respects:

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