Fasken is putting client collaboration and matter management
front and centre with its new client portal Fasken Edge.
As a practitioner of business law for almost 40 years, I am
familiar with past practices and excited about the opportunities
that Fasken Edge provides for the future.
In the distant past – when I
began practising – the logistics of keeping clients informed
of the status of their matter, and for soliciting feedback and
instructions, were difficult. Letters were drafted and mailed to
provide updates. Instructions required scheduling in-person
meetings or phone calls. The delivery of soft copies of documents,
which we take for granted now, was unknown. In the early 1980s,
word processing and fax services were the types of innovation that
law firms and clients were experiencing for the first time.
