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ARTICLE · 23 SEPTEMBER 2024

Bill 72: New Contractual Requirements And Credit Provisions

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On September 12, 2024, the Quebec Minister of Justice introduced Bill 72, An Act to protect consumers against abusive commercial practices and to offer better transparency with respect to prices and credit...

CanadaFinance and Banking
Vincent De L’étoile
Vincent De L’étoile
Sandra Desjardins
Sandra Desjardins
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On September 12, 2024, the Quebec Minister of Justice introduced Bill 72, An Act to protect consumers against abusive commercial practices and to offer better transparency with respect to prices and credit, which amends the Consumer Protection Act (CPA) with an aim to further protect consumers and provide them with clearer information.

Bill 72 made headlines primarily for its new requirements regarding tipping and the prices posted in grocery stores. But its scope is much broader, affecting multiple aspects of merchants' obligations upon entering into a contract and the rules governing credit contracts.

Its main amendments to the CPA, which may take effect as soon as December 2024, are summarized below.

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