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ARTICLE · 21 APRIL 2016

Ecommerce Update: CMA Issues New Guidance On Unfair Terms In Consumer Contracts

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This new guidance is likely to be of particular use to any consumer-facing ecommerce businesses that may still be getting to grips with the requirements of the CRA.

CanadaCorporate/Commercial Law
Caroline McNally
Caroline McNally
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Following the commencement of the Consumer Rights Act 2015 (CRA), the Competition and Markets Authority (CMA) has recently issued a series of short-form guides, designed to help small businesses navigate the compliance requirements associated with the new legislation.

This new guidance is likely to be of particular use to any consumer-facing ecommerce businesses that may still be getting to grips with the requirements of the CRA.

By way of reminder:

  • the CRA came into force on 1 October 2015 and applies to contracts made between business and consumers.
  • A "consumer" is an individual "acting for purposes wholly or mainly outside of that individual's trade, business, craft or profession". 

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