British Columbia’s New Consumer Protection Rules
British Columbia has confirmed major updates to the province’s Business Practices and Consumer Protection Act (“BPCPA”) that will directly impact how businesses contract with consumers in BC.
As detailed in a prior Fasken bulletin, BC Bill 4 passed into law important amendments to the BPCPA that took effect in 2025, including new restrictions on mandatory arbitration clauses, class action waivers, and contractual limits on consumer reviews. This bulletin focuses on additional, consumer-contracting and direct-sales amendments, and regulatory requirements that will take effect on August 1, 2026, giving businesses limited time to adapt.
Companies offering subscriptions, online consumer services, home‑service contracts, or direct sales in particular should be attentive to these changes, which introduce new operational obligations and heightened compliance expectations for those business models.