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ARTICLE · 11 JULY 2019

Ticketmaster To Pay Hefty Penalty For Misleading Pricing Practices

Smart & Biggar
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On June 27, 2019, the Competition Bureau reached an agreement with Ticketmaster and related companies. Under the agreement, Ticketmaster L.L.C.,

CanadaAntitrust/Competition Law
Bereskin & Parr LLP
Bereskin & Parr LLP
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On June 27, 2019, the Competition Bureau reached an agreement with Ticketmaster and related companies. Under the agreement, Ticketmaster L.L.C., TNow Entertainment Group, Inc. and Ticketmaster Canada LP will pay a $4 million penalty and $500,000 for costs incurred by the Bureau during its investigation. The companies will also establish a compliance program within 90 days after the execution of the agreement. This consent agreement concludes the Bureau’s legal action against the companies on allegedly misleading pricing claims in online ticket sales.

The Bureau filed for an application to the Competition Tribunal on January 25, 2018, alleging that Ticketmaster and related companies had engaged in deceptive marketing practices by promoting the sale of tickets to the public at prices that are not in fact attainable and then supplying tickets at prices above the advertised price on their online ticketing platforms. The Bureau’s investigation concluded that

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