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ARTICLE · 09 JUNE 2026

The ‘Withdraw Here’ Button: Now A Legal Obligation For Webshops

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Belgian online traders face a new legal requirement to implement a mandatory 'withdraw here' button on their webshops by 19 June 2026. This EU directive fundamentally changes how consumers exercise...

BelgiumConsumer Protection
Mathieu Maniet
Mathieu Maniet
Jan Clinck
Jan Clinck
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Belgian online traders must incorporate a mandatory online withdrawal function by 19 June 2026.

Background: the right of withdrawal in distance selling

Consumers who conclude distance contracts enjoy a right of withdrawal, allowing them to cancel without giving any reason and without incurring any penalty. This right is a cornerstone of EU consumer protection law.

Until now, the practical exercise of this right has been relatively unstructured from a digital standpoint: consumers could withdraw by completing a model withdrawal form, by sending an email, or by making any other unequivocal statement directed to the trader. A new EU directive changes that landscape by introducing a mandatory online withdrawal function ( “withdrawal button”), for traders who offer distance contracts through online interfaces.

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