In brief - As digitisation of legal services evolves, litigants
will need to adapt
The idea of a litigator brings to mind images of Daniel Kaffee
and Atticus Finch (or maybe even Elle Woods) dexterously defending
the interests of their clients.
While some litigation may still reflect such nostalgia, the
introduction of online courts has largely substituted collegial
argument before the Honourable court with a series of drop down
menus and 2.00pm cut off times.
Litigants may feel separated from their opponents and decision
makers, but the OLC (online court) has by no means supplanted the
dispute resolution process. In this article, we consider how the
rise of ODR (online dispute resolution) has affected other
jurisdictions and how it will likely affect practice at home.