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ARTICLE · 02 FEBRUARY 2020

Artificial intelligence and the rise of online dispute resolution

The digitisation of the legal function is infiltrating our systems and the way in which we conduct dispute resolution.

AustraliaLitigation, Mediation & Arbitration
Maddison Ives
Maddison Ives

In brief - As digitisation of legal services evolves, litigants will need to adapt

The idea of a litigator brings to mind images of Daniel Kaffee and Atticus Finch (or maybe even Elle Woods) dexterously defending the interests of their clients.

While some litigation may still reflect such nostalgia, the introduction of online courts has largely substituted collegial argument before the Honourable court with a series of drop down menus and 2.00pm cut off times.

Litigants may feel separated from their opponents and decision makers, but the OLC (online court) has by no means supplanted the dispute resolution process. In this article, we consider how the rise of ODR (online dispute resolution) has affected other jurisdictions and how it will likely affect practice at home.

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