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ARTICLE · 02 MAY 2022

Gaps in the Total and Permanent Disability Insurance sector and tips on navigating the process

Travis Schultz & Partners
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Highlights shortcomings of various TPD insurance policies. Practical advice for those dealing with TPD insurance.

AustraliaInsurance
Tim McClymont
Tim McClymont
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As a compensation lawyer I am regularly advising our clients on their rights to make a total and permanent disability (TPD) claim. It is my experience, and no doubt many others, that this sector is rife with complaints about lengthy delays, lack of communication, complex policy terms and conditions and most importantly denial of claims.

Following the Royal Commission into banking and insurance (December 2017 – September 2018), the Australian Securities & Investments Commission (ASIC) has been monitoring changes by insurers and trustees in the Total and Permanent Disability (TPD) sector. The Royal Commission was set up to investigate and report on misconduct in the banking, superannuation and financial services industry in the face of media reports of 'culture of greed' within those institutions.

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