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ARTICLE · 21 MAY 2021

Who is IRO, and how does it help injured workers in NSW?

Carroll & O'Dea
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The IRO, formerly the Workers Compensation Independent Review Office, is an agency to assist injured workers in NSW..

AustraliaEmployment and HR
Scott Dougall
Scott Dougall
Sabrina Bathgate
Sabrina Bathgate
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The Independent Review Office (IRO), formally known as the Workers Compensation Independent Review Office (WIRO) is a NSW Government Agency established to assist injured workers with:

  1. Receiving free legal advice about a potential or existing workers compensation claim; and
  2. Resolving complaints about an insurer's handling of a workers compensation claim.

Entitlement to Free Legal Advice and Representation

Most Injured workers in NSW are eligible to obtain funding from IRO to receive free legal advice about a potential or existing claim, regardless of their individual financial circumstances. "Exempt workers"  including police officers, firefighters, paramedics, coal miners and workers suffering from a dust disease are not eligible for IRO funding.

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