‘The experience was very good.’ 

‘Melanie Comer and Nicola Almond  were both very professional.’

‘The team at BLM are second to none when it comes to client commitment and overall case preparation, management and progression.’

‘I hold BLM in the highest regard. They are the third solicitors I have dealt with in relation to disrepair cases. Their service is exceptional, and based on current performance I would not move away from them.’

‘The team is headed up by Matthew Hyam. Matthew is highly skilled litigator who exhumes an infectious confidence which permeates through the whole team. Having spoken with clients over the years, without exception all speak highly of Matthew and his team leadership. Alongside his leadership role he has his own caseload of complex and technical cases of significant value and complexity. Collette McCauley (Associate) has a long background in non-contentious housing matters, but has developed her practice into litigation specialising in leasehold and housing management disputes. She is particularly strong when she can drawn on her impressive knowledge on cases involving land dispute matters and allegations of nuisance.’

‘All of the individuals I have dealt with have been very professional, knowledgeable and helpful. They are very good at explaining any legal jargon so myself and colleagues fully understand each case.’

‘The knowledge of the social housing industry is exceptional and the team has strong leadership in Lindsay Felstead. She ensures that all the team practice to her own high standards. They are all very approachable and personable.’

‘Extremely professional service and always available at the end of the telephone of via email to provide sound legal advice. The practice is knowledgeable and reliable and responds in a timely manner.’

‘We can rely on first-class, in-depth knowledge of social housing and leasehold issues. When relying on a legal partner this is a huge strength as we know the advice we receive is rock solid, based on real-life experience and not just from a book. This sets ACS apart from others in the sphere.’

‘The primary lawyer I have dealt with is Catherine Simpson. Catherine has a wealth of strengths; she is extremely knowledgeable and reliable, and responds to complicated governance issues immediately. Her professional attitude and her ability to explain the complexities around governance issues is of an extremely high standard. Catherine is very helpful and friendly and willing to assist in whatever matter I ask of her. Catherine also delivered training to our Board on charity law which was extremely well received and commented upon favourably by our members who found the session and the information imparted by Catherine to be useful in their role as Board members.’

‘Jonathon Cox has a unique blend of vast and technical expertise and hands-on knowledge combined with an approachable, friendly manner. He stands out as one of those rare experts who is a pleasure to work with.’

‘Extensive experience and knowledge in the sector and incredibly responsive to our requirements. With other firms we’ve engaged, we have had to chase them for updates, we have always found the complete opposite with MSB.’

‘The team is very knowledgeable on housing matters.’

‘The solicitors/staff at MSB are very knowledgeable, very professional and nothing is to much trouble for them, their response is always very quick. We have had many good outcomes to legal disrepair cases that they have undertaken for us.’

‘The team is very much at the forefront of the housing market in the North of England and rightly so. It has an in-depth knowledge of all housing matters ranging from anti-social behaviour to disrepair.’

‘Jenna Tym who again has proved to be very approachable, knowledgeable, trustworthy and likeable.’

‘Tom provides a very personal service that is tailored to our needs. It often feels that Tom is in fact one of our team. He is always honest with his advice and always works for what is best for us. Due to the advice, guidance, knowledge and representation, we have never lost a case in court.’

‘The team at Capsticks are reliable and adaptable. They can act at short notice and go over and above in regard to getting the job done. They give helpful honest advice putting the customer first.’

‘Capstick’s are very good solicitors. They have a very good team of solicitors and paralegals. They also have very good support from their back office to provide an excellent service for our needs. Overall Capsticks are a very professional company.’

‘The team is very strong, it has many capable individuals at all levels which is reflected by the growing client base. It is gaining clients that other firms are losing due to its reputation as a leading firm but also due to the personalities of the team. All are approachable, friendly and team players.’

‘We work with Tom Bradbury and Paul Lloyd, both are reliable and helpful. They go over and above in regard to service. They are helpful and honest and provide a regular free surgery to assist with cases.’

‘Ian Larkins is a very professional solicitor and conducts cases very diligently. He is very thorough and always provides information and advice in a structured manner. Overall an excellent solicitor for our requirements. Paul Lloyd leads on Disrepair for Capsticks. Paul’s knowledge is very very good; he is the go to person when an answer to a question or query is needed. Overall he provides support and assistance to the whole set up of Capsticks and ensures a good level of service is provided to One Vision Housing.’

‘Ian Larkins is a new addition to the team but has a large client following and is well respected and liked. The team is lead by a strong leadership team who is thought of as leaders in the social housing field.’