‘The team work well together, across a range of specialisms, to offer a responsive and professional service to Social housing clients. They share a broad understanding of the drivers, constraints and legal complexity of regulated social housing businesses, and this, combined with the detailed knowledge and experience of each field, results in an efficient and effective service.’

‘Practical, pragmatic, up-to-date knowledge, industry experience. Energy and drive.’

‘Long-standing relationship with the sector and involvement in lots of cross-sector work on new initiatives.’

‘The Housing Management Team at Clarke Willmott are all equally competent and always provide an excellent service. We can approach any member of the team and know that they will be able to offer support and guidance on any housing management issue no matter what the issue is.’

‘Knowledgeable and always advises on the best solution/outcome for the case.’

‘Its the people for me. I regularly spoke on the telephone with the solicitors from Weightmans, they were dealing with numerous cases for me and they were always on the ball and knew the minute detail of every claim they were dealing with.’

‘Matthew Wilson in particular knew the finer details of every claim he looked after for us. He actively tries to understand building pathology issues and so regularly challenges the other sides statements.’

‘Weightmans’ social housing team provide a service which is unique by combining a down-to-earth approach with an exceptional level of knowledge and a wealth of experience. The whole team can be trusted with cases of the utmost complexity. They are able to quickly get to the heart of the issues in a case and explain it to clients in a straightforward matter.’

‘Sian Evans (Partner) is a very good litigator. She quickly grapples with the legal issues in a case and distils the strengths and weaknesses to enable her to form a clear strategy on how to achieve her client’s aims. Commercially, Sian is astute and pragmatic and understands the need to ensure that litigation is conducted proportionately. From a client care perspective, she quickly instils confidence and takes away the worry from her clients – they immediately know that they will be in good hands.’

‘Matthew Wilson (Principal Associate) is an outstanding member of the team. Matthew has a wealth of experience in disrepair litigation in particular and displays a depth of knowledge which puts him way ahead of his competitors. At an early stage, he focuses on gathering the necessary evidence to put his client in the best possible position at trial. He is very good at managing client’s expectations and putting them at ease in the litigation process.’

‘Sian Evans has had a long career in the social housing sector and continues to be respected as a leader in that specialism. Key other team members include Matthew Wilson.’

‘MSB absolutely lives up to its name. All the team go above and beyond and will do their upmost to get the best result. There are no other firms that we deal with that come close to MSB in terms of their professionalism, work ethos, everything they do. They have kept us right up to date with changes in housing law during the pandemic. The whole team are a joy to work with.’

‘Louise Murphy is just incredible. She will always try and find solutions that aren’t immediately obvious, always goes above and beyond to achieve the best outcome, very flexible approach, thinks outside of the box, always looking for ways to achieve the best outcome. Extremely hard working. Is very clear with expected outcomes.

Andrew Moore is another example of someone who goes above and beyond, they don’t see things in black and white and it is clear when we are working with them that we are not just another client. They actually care about what we care about. They immerse themselves in casework and it is clear that they understand all aspects of the case when they are giving advice.’

‘In my role, I deal with Phil Coburn and Andy Moore on a regular basis. Both have a hands on approach to supporting us, and never refuse to take a phone call, even late in the evening. Both Phil and Andy are never afraid to challenge what would be considered the norm. They are always honest in their appraisal of a situation, which allows us to weigh up the route that we wish to take.’

‘Louise Murphy is primarily my go to, she will put me in touch with the partner best suited to helping, depending on the matter. Andrew Fairman has been invaluable in offering his support and giving advice when it comes to options and best practices in compliance. Amy Tagoe is my go to for injunctions, Amy seamlessly pulls together the information and has been successful in obtaining injunctions for access in some particularly difficult cases.’

‘Louise Murphy, Amy Tagoe, Andrew Fairman and Andy Moore are all very approachable, give excellent legal advice and we have developed a very high level of trust and confidence in them all. They respond to all our queries in a timely manner. As far as we are concerned, colleagues at MSB feel very much like an extension to our team.’

‘Both Amy Tagoe and Louise Murphy are experts in their fields when it comes to housing disrepair in particular. The reason for this being that they have both operated in this area for a number of years and have a knowledge and experience that not many others can claim. Because of this they are very well respected when it comes to all things disrepair.’

‘A very personal approach to the handling of cases. The team are always on hand to take our calls and provide information/support at the drop of a hat.’

‘Capsticks are incredibly responsive and customer focused.’

‘Jen Hankinson is an exceptional solicitor whom I have used for many years. She puts the customers first and instils this in her colleagues. Her knowledge of Property law, and in particular Housing is superb.’

‘Great team, always available when needed and get back to us really quickly with really helpful honest advice.’

‘I have been impressed by how they have responded to our requests and I have always been signposted to someone quickly that has been able to deal with what has been asked of them.’

‘They are approachable and explain things clearly, not just to me as a fellow lawyer but to client departments which is extremely valued. They have been able to pick their way through the problems and get to the nub of the issue and quickly offer sensible solutions. I really enjoy working with them.’

‘Capsticks have a large, well resourced team with a wide variety of clients across the housing sector. They have strong advocacy skills.’