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ARTICLE · 26 SEPTEMBER 2025

Expert Interview: How AI Is Shaping The Future Of Enterprise Systems

Through an interview with CIO&Leader, technology enablement expert Rajesh Pawar highlights how AI is transforming enterprise systems, why dynamic business intelligence...

United StatesTechnology

A version of this interview first appeared in CIO&Leader.

Through an interview with CIO&Leader, technology enablement expert Rajesh Pawar highlights how AI is transforming enterprise systems, why dynamic business intelligence and cybersecurity are becoming critical, and how India is positioning itself as a global hub for digital innovation and talent.

How AI is Reshaping the Tech Landscape

Enterprise systems, such as ERP and CRM, often become bottlenecks in digital transformation. How do you see emerging technologies reshaping these systems to be more agile, intelligent, and future-ready?

From my perspective, technology is never the real bottleneck—it's how it's adopted. Bottlenecks occur when organizations fail to keep pace with the times. For example, many organizations still run ERP systems implemented nearly a decade ago, while the world has transitioned from on-premises to cloud-based and now AI-enabled platforms.

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