Top 15 Legal Issues In A SaaS Agreement

SaaS (Software as a Service) subscription arrangements are incredibly common these days. As hosting costs have come down and hosting reliability and stability have gone up, choosing a SaaS model over traditional modes of software delivery, such as downloadable or "on premise" software, is simply a smart business decision.

For vendors, SaaS offers greater protection of their intellectual property (the customer never gets access to the software and source code), as well as more insight and control over how it is being used and an agile development process (with constant updating and improving capabilities). Customers prefer subscription services for their ease of use, efficiency, cost effectiveness, and faster and easier implementation. In some situations, implementation is as easy as logging in, rather than downloading, installing, integrating, etc.