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ARTICLE · 14 APRIL 2026

StubHub Gets Ticketed By The FTC

Frankfurt Kurnit Klein & Selz PC
Frankfurt Kurnit Klein & Selz PC
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Frankfurt Kurnit Klein & Selz PC

Frankfurt Kurnit Klein & Selz PC

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As announced by the FTC this week, StubHub will pay $10 million to settle the FTC’s charges that the company violated the FTC Act and the Rule on Unfair or Deceptive Fees by deceptively advertising ticket prices on its website without clearly and conspicuously disclosing, up-front, how much consumers would pay for tickets, including all mandatory fees.

United StatesMedia, Telecoms, IT, Entertainment

As announced by the FTC this week, StubHub will pay $10 million to settle the FTC’s charges that the company violated the FTC Act and the Rule on Unfair or Deceptive Fees by deceptively advertising ticket prices on its website without clearly and conspicuously disclosing, up-front, how much consumers would pay for tickets, including all mandatory fees. The FTC’s action follows a warning letter (including a document hold demand) it had sent to StubHub in May 2025 stating that various prices displayed on StubHub’s website appeared to violate the Rule. 

Under the Rule, which took effect in May of 2025, the total price of a live-event ticket and short-term lodging, including all mandatory fees and charges, must be presented to consumers clearly and conspicuously in any “offer, display, or advertisement that represents any price of a covered good or service.” Failure to comply with the Rule constitutes an unfair and deceptive practice.  In addition, as the complaint against StubHub makes

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