ARTICLE · 24 MARCH 2026

Would You Let AI Arbitrate Your Dispute?

Klemchuk

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The very idea of using a machine to settle commercial disputes sounds like something out of a dystopian science fiction story.

United StatesLitigation, Mediation & Arbitration

The very idea of using a machine to settle commercial disputes sounds like something out of a dystopian science fiction story. But the American Arbitration Association has recently announced its new AI arbitration tool called the “Digital Dispute Resolution Center (DDRC) platform” it created to supplement or even take over the role of a human arbitrator. Right now, this AI arbitration platform is limited to construction contract disputes that can be resolved on documents alone—that is, without any witness testimony. While the AAA has thus limited the application of AI arbitration a small subset of cases, this is more likely viewed as a pilot program that will be used to expand the concept to a larger cohort of cases in the future.

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