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ARTICLE · 05 MARCH 2024

The Use Of AI In ADR: Balancing Potential And Pitfalls

It has been quite a challenge for all of us in the legal and alternative dispute resolution (ADR) fields to sort through the hype and potential of AI.

United StatesLitigation, Mediation & Arbitration

It has been quite a challenge for all of us in the legal and alternative dispute resolution (ADR) fields to sort through the hype and potential of AI. Many lawyers and law firms dove in headfirst, excited about the potential to improve their briefs and speed legal research, relying primary on products like ChatGPT from OpenAI, Copilot from Microsoft (based on the same technology) and Bard from Google. As these platforms vacuumed up vast amounts of data from the internet, they became increasingly impressive—and increasingly risky. We have all heard about lawyers using chat-based tools to augment their writings and including "hallucinations" such as made-up case citations.

As those risks became more apparent and frequent, courts, agencies and legislatures at the federal and state levels in the U.S. and Europe started drafting and enacting policies and regulations aimed at maintaining privacy, ensuring proper disclosure of the use of AI, protecting copyrighted works and

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