Immigration professionals and clients have been reporting
technical issues and error messages they received when attempting
to access cases at the National Visa Center (NVC) through the
Consular Electronic Application Center (CEAC) system.
The NVC is part of the U.S. Department of
State's Bureau of Consular Affairs and serves a clerical
function in processing immigrant visa applications. The NVC's
job is to prepare immigrant visa applications for consular officers
to review and adjudicate. The NVC utilizes an online platform
through the CEAC where immigrant visa applicants can enter
their fee payments, upload documentation, and manage their
applications online.
The recent technical issues and error messages have been
impacting applicants' ability to manage applications and upload
documents. On May 21, 2024, American Immigration Lawyers
Association received confirmation from the NVC that there was, in
fact, an issue in the system, and the issue should now