This article was originally published in the January/February 1999 edition of the Human Resource Professional (LRP Publications).
The 21st century is almost here. Nearly every company is modernizing and computerizing all aspects of its operations. Employers all face the same dilemma when adding or upgrading computers: Either train existing employees to operate the computers or hire new employees already computer-literate.
Whether your employees work while sitting at their desks or while standing on an assembly line, every employer eventually will need to decide who will run the new computerized equipment. This article outlines factors to consider in deciding whether to train existing employees, and legal and practical factors to consider if you decide to implement and design a training program for current employees.
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